David leads a North American team spanning Sales, Sales Engineering, Professional Services, and Customer Success, championing customer-centric approach to decision making. He has a proven record in profitable SaaS delivery, team building and aligning individuals to common goals. Early career frustrations with disorganized digital workplaces shaped his focus on Intranets, business process automation, and knowledge management. Drawing from extensive experience in the intranet space, David witnessed firsthand the evolution from highly customized, consulting-intensive implementations to modern SaaS-based solutions. His early career involved complex consulting engagements where each intranet was built from the ground up, requiring significant time and resources to meet unique customer requirements. This perspective proved invaluable as he helped organizations transition to productized intranet platforms, where standardized yet configurable solutions deliver faster implementations, predictable outcomes, and sustainable long-term value. This shift has enabled his clients to focus less on technical maintenance and more on driving employee engagement and organizational effectiveness.

Brad Rooke brings over 25 years of experience in delivering customer-centric solutions across frontline, supervisory, and consulting roles. As a Senior Customer Advocacy Manager, he focuses on enhancing customer satisfaction and advocacy initiatives through project management, relationship building, and strategic advocacy programs. Known for his problem-solving skills, engaging webinars, and thought leadership presentations, Brad is passionate about emerging technologies and consistently champions the customer experience across various platforms.

Nathan Foust has over a decade of experience spanning financial services, client strategy, and technology solutions. As the Team Leader of the JonesLink Intranet at Edward Jones, Nathan spearheads initiatives to optimize internal communication and collaboration, ensuring seamless connectivity for the firm's extensive branch network. Nathan’s career began in the U.S. Army, where he served as a medic for six years, earning the Army Commendation Medal and Combat Medic Badge for his exemplary service.

Rob Ryan has spent his career solving complex business challenges within Fortune 500 organizations and highly regulated environments. An expert in digital transformation and employee experience, Rob’s award-winning program strategies and organizational change plans have helped shape the intranets, extranets, digital workplaces, and digital employee experiences for some of the world's most recognized organizations and brands. As Workgrid’s Director of Product Marketing and Business Value, Rob leads product marketing direction, thought leadership, analyst relations, and industry insights.

Kailey Hahn has been with Edward Jones for over 8 years, since 2021 working as Team Leader JonesLink.

Omnia delivers enterprise-grade Intranets on Microsoft 365. Trusted by over 700 customers in 30+ countries, Omnia delivers engaging and tailored intranet solutions to over 3 million daily users. With a over 150 professionals across Europe, North America, and Asia-Pacific, we have a great setup for delivering intranet success worldwide.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital experiences and unifies everything that matters: People, information, and processes across all teams. Consistently recognized as a leader by customers like Restoration Hardware, Leidos, and Marcus Hotels and renowned for an unwavering commitment to customer success, Igloo makes life better at work for millions of users. Learn more at www.igloosoftware.com.

Edward Jones is a leading financial services firm dedicated to helping individuals achieve their long-term financial goals. Founded in 1922, the company has grown to serve over 7 million clients through a personalized, one-on-one approach. With more than 19,000 branch offices across the United States and Canada, Edward Jones delivers tailored investment strategies and financial advice to individuals, families, and small business owners. Recognized for its commitment to exceptional client service and a people-first philosophy, Edward Jones fosters long-lasting relationships and prioritizes the financial well-being of its clients. As a privately-owned partnership, the firm is uniquely positioned to maintain a steady focus on long-term success, free from short-term market pressures.

Workgrid is guided attention technology that focuses employees’ attention to the critical moments that matter. We drive personalized employee experiences across the digital workplace, minimizing digital friction and daily disruptions. Our no-code platform enables you to integrate with top cloud applications, optimizing the digital workplace by intelligently surfacing, nudging, and granting access to daily tasks, information, and reminders at the right moment, in the right channels to help people work more efficiently.

ScreenCloud is a seamless digital signage solution. It allows businesses to unlock connections with employees and customers at scale, using the screens they already have on their walls and the content already in their systems. Amplify key messages with a flexible, easy-to-implement and secure solution to drive engagement, productivity and sales. In an era of crowded and 'always-on' communication, digital signage screens help internal communicators create a single digital communication channel accessible to the entire workforce, including frontline and deskless workers.